Frequently Asked Questions about Managed Dedicated Server Services
Q: |
I lost my domain name account name and/or password, what do I do? |
A: |
For security reasons, please contact us immediately at (800) 763-1320. Once we have verified you are who you say you are, we will offer your the password. |
Q: |
Where can I find your policy pages for your Dedicated Server line of products? |
A: |
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Q: |
What is a Full 100Mbps Connection? |
A: |
In short it is a Burstable, 100Mbps Cisco Switchport. While many other dedicated server companies limit your bandwidth and throughput to 10Mbps or less, we don't. Your Dedicated Server will always recieve a full 100Mbps fast Ethernet connection to the Internet for maximum performance. Thereby, allowing you the confidence that your server will be able to handle any sudden spikes in your traffic. |
Q: |
What taxes or, additional fees do I need to pay? |
A: |
No Taxes: Your dedicated server will be housed in California which is one of the few states that supports the Internet Tax Freedom Act. Meaning no Sales Tax. Absolutely No Hidden Fees: You pay exactly what was quoted to you during the purchase of you dedicated server plan. From there you only pay for the extra add-on you wish to apply to your server. |
Q: |
How do you process our Payments? |
A: |
When you purchase a product through WebExpressPortal we will set up an anniversary day of the month for you. Generally the anniversary day is the day you purchased the product. Depending on which product you purchased, your credit card will be automatically billed weekly, monthly or, yearly on that anniversary day. You may access your invoices at anytime by going to; https://billing.webexpressportal.com/. |